Own from Salesforce - Notice history

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APP1
USEAST2
HIPAA1
HIPAA4
USGOV2
US2
EMEA1
EMEA2
EMEA4
UK1
CA1
CA4
AU1
AU4
SG1

Notice history

View current status

Apr 2025

APR27
UI / Login Maintenance for emea4,hipaa4
CompletedMaintenance12 hours
  • CompletedApril 27, 2025 at 7:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 27, 2025 at 7:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateApril 27, 2025 at 6:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedApril 21, 2025 at 9:11 AMUTC

    UI / Login Maintenance for emea4,hipaa4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

Archive Search - Performance degradation
ResolvedDegraded performance4 hours 44 minutes
  • ResolvedUTC

    The issue has been fixed and Archive Search/Widget Search/SDK Search are back to normal.

  • InvestigatingUTC

    We are investigating an issue where some users might be unable to get results from Archive Search/Widget Search and SDK Search in the APP1 region. We are working on a fix

APR20
UI / Login Maintenance for au4,ca4,hipaa4,emea4
CompletedMaintenance7 hours 12 minutes
  • CompletedApril 20, 2025 at 2:12 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 20, 2025 at 7:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateApril 20, 2025 at 6:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedApril 15, 2025 at 8:02 AMUTC

    UI / Login Maintenance for au4,ca4,hipaa4,emea4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

APR17
Discover Scheduled Maintenance - Region: UK1/CA1/US/EU
CompletedMaintenance2 hours
  • CompletedApril 17, 2025 at 3:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 17, 2025 at 1:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateApril 17, 2025 at 12:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedApril 14, 2025 at 4:15 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

APR15
Discover Scheduled Maintenance - Region: UK1/CA1/US/EU
CompletedMaintenance3 hours
  • CompletedApril 15, 2025 at 6:30 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 15, 2025 at 3:30 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateApril 15, 2025 at 2:30 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedApril 11, 2025 at 3:01 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

Mar 2025

MAR27
Discover Scheduled Maintenance - Region: UK1/CA1/US/EU
CompletedMaintenance5 hours
  • CompletedMarch 27, 2025 at 8:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressMarch 27, 2025 at 3:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 27, 2025 at 2:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 26, 2025 at 3:55 AMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

MAR19
Own Scheduled Maintenance - Region: us2
CompletedMaintenance10 hours
  • CompletedMarch 19, 2025 at 9:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressMarch 19, 2025 at 11:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 19, 2025 at 10:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 10, 2025 at 8:24 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

MAR16
UI / Login and API Maintenance for All Regions
CompletedMaintenance10 hours
  • CompletedMarch 16, 2025 at 5:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressMarch 16, 2025 at 7:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 16, 2025 at 6:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 13, 2025 at 12:38 PMUTC

    UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

MAR13
Own Scheduled Maintenance - Region: emea1 / hipaa1 / useast2 / app1
CompletedMaintenance6 hours
  • CompletedMarch 13, 2025 at 5:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressMarch 13, 2025 at 11:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 13, 2025 at 10:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 10, 2025 at 8:29 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

Logging in through 'auth.owndata.com' currently redirects to the wrong page. Please log in through 'app.owndata.com'.
ResolvedPartial outage17 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this issue.

Feb 2025

FEB26
Own Scheduled Maintenance - Region: us2
CompletedMaintenance6 hours
  • CompletedFebruary 26, 2025 at 7:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressFebruary 26, 2025 at 1:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateFebruary 26, 2025 at 12:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedFebruary 20, 2025 at 1:44 AMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

Services page might not be accessible for some users
ResolvedPartial outage5 hours
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

  • InvestigatingUTC

    Services page might not be accessible for some users. All other services are working as expected.

FEB23
Downtime Maintenance - UK1, EMEA4
CompletedMaintenance10 hours
  • CompletedFebruary 23, 2025 at 6:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressFebruary 23, 2025 at 8:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateFebruary 23, 2025 at 7:01 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedFebruary 20, 2025 at 9:57 AMUTC

    We will be undergoing scheduled maintenance during this time.

FEB23
UI / Login Maintenance for emea1,app1
CompletedMaintenance10 hours
  • CompletedFebruary 23, 2025 at 5:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressFebruary 23, 2025 at 7:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateFebruary 23, 2025 at 6:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • UpdateFebruary 20, 2025 at 9:51 AMUTC

    We will be undergoing scheduled maintenance during this time.

  • PlannedFebruary 20, 2025 at 9:01 AMUTC

    UI / Login Maintenance for emea1,uk1,app1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

FEB23
UI / Login Maintenance for au4,ca4,hipaa4
CompletedMaintenance10 hours
  • CompletedFebruary 23, 2025 at 4:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressFebruary 23, 2025 at 6:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateFebruary 23, 2025 at 5:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • UpdateFebruary 20, 2025 at 9:54 AMUTC

    We will be undergoing scheduled maintenance during this time.

  • PlannedFebruary 19, 2025 at 6:43 PMUTC

    UI / Login Maintenance for au4,ca4,emea4,hipaa4- During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

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Feb 2025 to Apr 2025

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